FAQ's
Must I sign a waiver to enter DefyGravity?

Yes, all jumpers AND observers must sign a waiver. For maximum convenience, we have developed a state-of-the-art online waiver system that allows you to sign online from anywhere in the world and without printing. You can also sign the “eWaiver” at our Touch Screen Waiver Station when you arrive at the facility. Anyone under 18 must have a waiver signed by a parent or Legal Guardian. Grandparents, siblings, nannies, aunts/uncles, and other family members without court issued guardianship are NOT considered legal guardians. If you are bringing anyone under the age of 18 who are not your own kids — for birthdays or play dates – please remember to get waivers signed by their parents before you come. Permission by phone or email is not sufficient. If you would like to print a copy and sign the waiver physically, use the printable waiver link located in the next FAQ below. Printable waivers are only valid for one day. If you complete an electronic waiver, it will remain on file for future visits to DefyGravity. Click Here to sign your waiver.

Do I need to sign a waiver for each DefyGravity location?

Yes! Each location has its own wavier. In order to jump, a guest must have a valid waiver for that specific location. Remember that anyone under the age of 18 must have a waiver completed by their own mom or dad. If you have jumped at one of our facilities in the past but you would like to visit a new location this time, please remember to complete another waiver for the new location.

Do you have a Printable Waiver?

We often have parents and teachers ask for a printable waiver to use for field trips and large parties, so yes, we do now have a printable waiver available for temporary use only. This waiver is only good at the time of use and will not be stored on file. Only digital waivers signed online or in-house at the kiosk will be kept on file for future visits.

Okay, so there are trampolines…but what can we do at DefyGravity?

You can bounce in our open jump field, play intense trampoline dodgeball, jump into the foam pit, perfect your Ninja skills on our Ultimate Ninja Obstacle Course, get a grueling trampoline workout, dunk a basketball on our hoops, you get the idea….

How much does it cost?

A 1 hour Flight Pass at DefyGravity is $14.  (Ages 6 and Under are $11--1 hour. You can also save money by getting a group together. When you bring 10 jumpers and pay in a single transaction, our “Group Math” gives you $1 off for everyone in your group, $2 off for 20 jumpers, $3 off for 30, or $4 off for 40+.

Is DefyGravity dangerous?

DefyGravity employs the latest technology and safety engineering in an effort to make your jumping experience as safe as possible. Like any vigorous sporting activity, injuries can and do occur. However, injuries are rare and usually quite minor. A recent study of trampoline parks across the US found an injury incident rate of 0.02%, with the most common injuries being trampoline burns and bruises. Follow our safety rules and the chances of injury are even less.

Do I need reservations to jump at DefyGravity?

We strongly suggest purchasing tickets ahead of time. If you are planning to come on a weekend, holiday, or with a larger group (10 or more), please purchase your tickets at least 5-6 days in advance. DefyGravity is open for walk-ins, but on busy days we cannot always accommodate them. There is a maximum number of jumpers allowed in the trampoline arena and we do sell out. Reservations cannot be made without payment.

When is DefyGravity Open?

Monday-Thursday 9:00am - 8:00pm

Friday & Saturday 9:00am-11:00pm (After 9pm: Ages 13& Older ONLY)

Sunday 11am-7pm

Are there any age limits or restrictions?

DefyGravity is available and fun for ALL ages! However, we have a few set times for certain age groups in order to provide the most enjoyable experience!  We ask that all jumpers be able to walk unassisted.  Jumpers must be able to walk on their own!

KidJump
Every Monday-Friday from 9am to 10am is EXCLUSIVELY for kids 6 and younger. Anytime between 9am-12pm, the Accompanying Parent or Guardian can jump free with the kiddos. KidJump special pricing is NOT available after 12pm or anytime on Saturday/Sunday.

ClubGravity
Every Friday & Saturday from 9:00pm-11:00pm. Ages 13 and older ONLY.

Does DefyGravity sell gift cards?

Yes! DefyGravity gift cards are the perfect gift for your active friend or family member. Gift cards can be purchased in any dollar amount.

Can I come and just watch my kids?

Yes, you may go back into the Trampoline Arena as an observer without purchasing a Flight Pass. However, you must still sign a waiver to enter.

What should I wear?

Something comfortable! You will be having a blast and getting a great workout so exercise gear is fine. We WILL NOT allow girls to wear only a Sports Bra as their shirt.  Shorts must be able to cover everything or you may be asked to exit the jump floor or put on additional clothing.  "DefyGravity Grip" socks only on the Trampoline Arena.  To increase your safety, we do not allow outside grip socks on the jump floor. We sell  DefyGravity Flight Socks at the door with “grippy” bottoms that help you get the most out of your jumping experience. Price is $3/pair or $2 for toddler sizes

Does DefyGravity do Birthday Parties?

Yes! The best in the Triangle! Parties include:

  • 1 hour of Flight Time for 10 Jumpers plus the Birthday Boy/Girl
  • 45 minutes in a Party Room
  • Party Host/Hostess; Set-Up and Clean-Up
  • Plates, Utensils, Napkins & Black Table Covering
  • Beverage (1 Bottled Water for each Jumper)
  • Flight Shirt for the Birthday Jumper
  • DefyGravity Grip Socks for Every Jumper
  • Bring your own food & drink. Alcohol is NOT allowed.

Pricing:

  • Monday-Friday $250 ($17 for each additional jumper)
  • Saturday-Sunday and Holidays $300 ($17 for each additional jumper). 
Can I wear socks?

DefyGravity Grip Socks Only!  To increase the safety of all jumpers, anyone on the trampolines must use DefyGravity Grip Socks. DefyGravity Grip Socks are available for sale at the front counter.  You're welcome to bring them back on your next visit!

Are you hiring?

DefyGravity is not always hiring, but you are always welcome to complete an application and contact us for more information.  Must be 17 or older to apply (graduating senior). We're looking for hard-working, dependable, confident, responsible, active- minded young adults to be part of our team. A love of children is a must! Need to be people-friendly, self-motivating, and energetic. 

Click Here for our Employment Application.